For years, I watched Cisco Dwell periods with admiration — each sparking the identical thought in my thoughts: “Someday, I need to be up there, too.” I utilized to talk at Cisco Dwell 12 months after 12 months, refining concepts, evolving with expertise developments, and studying from every “thanks, however not this time” e-mail, each a small sting of disappointment, but in addition motivation to maintain pushing ahead. 
In 2025, that dream lastly turned a actuality.
My session, centered on chatbots and digital assistants in Cisco Contact Centres, was accepted for Cisco Dwell EMEA 2025 — and to my absolute astonishment, it bought out, with a ready checklist of attendees desirous to dive into the subject.
The Excellent Timing
Cisco Dwell isn’t simply an occasion — it’s a world stage the place expertise leaders and innovators share concepts that form the longer term. For me, being accepted as a speaker wasn’t simply an achievement, it was the conclusion of a dream years within the making. To lastly stand on that stage felt like stepping right into a second I had envisioned for thus lengthy.
The timing couldn’t have been extra good. Cisco had simply launched the Webex AI Agent, a sophisticated digital assistant designed to revolutionize buyer help, and I had the unimaginable alternative to faucet into the thrill over this launch with my discuss, giving real-world context to a cutting-edge resolution.
I shared how AI-powered digital assistants are remodeling the way in which we take into consideration buyer experiences — automating repetitive duties, bettering decision instances, and letting people concentrate on advanced, high-value interactions. However what really amazed me was how the viewers linked with the subject. Individuals didn’t simply fill the seats — they have been engaged, sparking conversations and asking questions that prolonged past the session itself.
Extra Than Only a Speak 
The expertise didn’t finish when the session did. Being accepted as a Cisco Dwell speaker — after so many tries — has not solely been a profession milestone however a profession catalyst. It’s positioned me unexpectedly as a Topic Matter Professional in Contact Centre AI, opening doorways to conversations, collaborations, and new alternatives that weren’t even on my radar earlier than.
However most significantly, it jogged my memory that persistence pays off, particularly while you’re supported by an organization like Cisco.
Why Cisco Makes This Potential
Cisco isn’t only a tech firm — it’s a spot that believes within the folks behind the concepts. I’m extremely grateful to work in an setting that empowers workers to develop, converse up, and take the stage (actually). Being given the platform to share one thing I’m enthusiastic about — and seeing that zeal resonate with others — is a second I’ll carry ahead with satisfaction.
What’s distinctive about Cisco is the way it encourages us to dream huge and offers the instruments to make these goals a actuality. To anybody with huge profession goals: maintain going. Your voice issues, your concepts matter, and at Cisco, they’ll all the time have a spot to shine.
Mine did — and it’s only the start.
Are you able to discover a place the place you may shine? Uncover a profession alternative now!
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