In-App Scores and Evaluations for TV

Posted by Paul Lammertsma – Developer Relations Engineer

Scores and evaluations are important for builders, providing quantitative and qualitative suggestions on consumer experiences. In 2022, we enhanced the granularity of this suggestions by segmenting these insights by international locations and type components.

Now, we’re extending the In-App Scores and Evaluations API to TV to permit builders to immediate customers for rankings and evaluations instantly from Google TV.

Scores and evaluations on Google TV

Customers can now see ranking averages, browse evaluations, and go away their very own overview instantly from an app’s retailer itemizing on Google TV.

Customers can work together with in-app rankings and evaluations on their TVs by doing the next:

• Choose rankings utilizing the distant management D-pad.
• Present optionally available written evaluations utilizing Gboard’s on-screen voice enter, or by simply typing from their telephone.
• Ship cell notifications to themselves to finish their TV app overview instantly on their telephone.

Moreover, customers can go away evaluations for different type components instantly from their telephone by merely choosing the gadget chip when submitting an app ranking or writing a overview.

We have already seen a substantial raise in app rankings on TV since bringing these modifications to Google TV, and now, we’re making it attainable for builders to set off a rankings immediate as effectively.

Earlier than we take a look at the mixing, let’s first rigorously contemplate one of the best time to request a overview immediate. First, establish optimum moments inside your app to request consumer suggestions, making certain prompts seem solely when the UI is idle to forestall interruption of ongoing content material.

In-App Evaluate API

Integrating the Google Play In-App Evaluate API is identical as on cell and it is solely a few methodology calls:

val supervisor = ReviewManagerFactory.create(context)
supervisor.requestReviewFlow().addOnCompleteListener { job ->
    if (job.isSuccessful) {
        // We received the ReviewInfo object
        val reviewInfo = job.end result
        supervisor.launchReviewFlow(exercise, reviewInfo)
    } else {
        // There was some drawback, log or deal with the error code
        @ReviewErrorCode val reviewErrorCode =
            (job.getException() as ReviewException).errorCode
    }
}

First, invoke requestReviewFlow() to acquire a ReviewInfo object which is used to launch the overview move. It’s essential to embody an addOnCompleteListener() not simply to acquire the ReviewInfo object, but additionally to watch for any issues triggering this move, such because the unavailability of Google Play on the gadget. Be aware that ReviewInfo doesn’t provide any insights on whether or not or not a immediate appeared or which motion the consumer took if a immediate did seem.

The problem is to establish when to set off launchReviewFlow(). Monitor consumer actions—figuring out profitable journeys and factors the place customers encounter points—so that you might be assured that they had a pleasant expertise in your app.

For this methodology, you could optionally additionally embody an addOnCompleteListener() to make sure it resumes when the returned job is accomplished.

Be aware that as a result of throttling of how typically customers are introduced with this immediate, there aren’t any ensures that the rankings dialog will seem when requesting to begin this move. For greatest practices, test this information on when to request an in-app overview.

Get began with In-App Evaluations on Google TV

You will get a head begin in the present day by following these steps:

1. Determine profitable journeys for customers, like ending a film or TV present season.
2. Determine poor experiences that must be prevented, like buffering or playback errors.
3. Combine the Google Play In-App Evaluate API to set off overview requests at optimum moments throughout the consumer journey.
4. Check your integration by following the testing information.
5. Publish your app and repeatedly monitor your rankings by gadget sort within the Play Console.

We’re assured this integration lets you elevate your Google TV app rankings and empowers your customers to share helpful suggestions.

Sources

Discover this announcement and all Google I/O 2025 updates on io.google beginning Might 22.